View by category
Level 2 Customer Service Practitioner Apprenticeship Standard. Are you passionate about working with customers? Do you want to forge a career in customer service? This Customer Service Practitioner apprenticeship will support you in delivering high quality service to customers, including one-off or routine contacts, dealing with orders, payments, offering advice, guidance and support, meet-and-greet, sales, fixing problems, aftercare, service recovery and gaining insight through measuring customer satisfaction.
You will develop excellent customer service skills and behaviours, as well as product and/or service knowledge. You will provide service in line with your employer's customer service standards and strategy, and appropriate regulatory requirements.
Start dates may vary
WORKING AT HEIGHTS – 1 day (contact us to discuss your needs). Over 200 people are killed each year in accidents at work and over one million people are injured. Over two million suffer illnesses caused by, or made worse by, their work. Preventing accidents and ill health caused by work is a key…
Communication + Education
Start dates may vary
COSHH CONTROL OF SUBSTANCES HAZARDOUS TO HEALTH-AWARENESS & RISK ASSESSMENT – 1 day (contact us to discuss your needs). Over 200 people are killed each year in accidents at work and over one million people are injured. Over two million suffer illnesses caused by, or made worse by, their work. …
Start dates may vary
First aid training courses run by Paramedics and experienced First Aid Instructors. Courses are custom designed, contact us to discuss your requirements. Over 200 people are killed each year in accidents at work and over one million people are injured. Over two million suffer illnesses caused by,…
Start dates may vary
MANUAL HANDLING – OPERATOR, 1 day; MANUAL HANDLING – RISK ASSESSMENT, 1 day. Over 200 people are killed each year in accidents at work and over one million people are injured. Over two million suffer illnesses caused by, or made worse by, their work. Preventing accidents and ill health caused by…
Sustainability Leadership in Education webinar
Carlisle College Open Day
Business Bites - Penrith
